Charge a premium for non-A-list business class, or similar systems.Let corporations and businesses submit whitelist IP/domain approvals for private VPN's.Let company's or premium/A-Lister's circumvent some of the firewall rules.Throttle bandwidth? (Though this is likely used heavily already).For the abusing VPN users? Blacklist VPN providers that are dedicated to circumvent firewalls.First and foremost, have a clear and non-guesswork network policy that can be read.No matter how nice the speed is today, there is still no connecting to my VPN via any usual protocol.Overall, I figure this is an attempt to prevent people who use VPN's to circumvent the blocks put fourth by the on-board (I assume it's onboard, ha) firewall.I do recall when in-air wifi was first rolling out, having the ability to video chat (obviously just tried as a test, wouldn't do this on the reg) but my point is, there is absolutely not enough stable bandwidth for this now. Despite the lack of connection, I can still get some basic functionality to discuss things with my team via Slack, though it does 'lag' sometimes.Not only can I not connect anymore, but the speeds (tested by general direct download via SSH or using a tool like or ) - Speeds wen't from reasonable 2 years ago (5mbps down, 2mbps up were, I believe, the best I recorded) - now I have to switch to kbps to even measure it.I use a nifty tool that I have been using for years called "Little Snitch" and I specifically have an 'In-Flight' profile made that will auto-disable connections to whatever apps and ports I'd like.etc (if you can't tell, I'm a power used) - No luck, still lack of connection Now, my next step in troubleshooting was to make sure to pause/shut off all connections to high-bandwidth apps such as Dropbox (Business, nonetheless), Adobe CC, iCloud, G-Drive.All 3 methods now fail to connect, despite them working great at hotels, and various other public wifi hotspots.Never used any third-party VPN software like those that are needed for some of those 'Private Browsing' VPN's My VPN is not some third-party VPN service, it's simply a VPN server located on a fiber connection at my company's main office - connection via OpenVPN, L2TP, or (not preferred, obviously) PPTP.I used to be able to connect to my VPN in the earliest days of the in-air wifi program sometimes it wasn't the quickest but I sure didn't have any issue connecting and remaining connected throughout the flight (given it was over land the entirety of the flight.Regarding the other replies, here are my thoughts: Hope southwest takes to hear that y'all at Southwest are putting some time into this, including replying to a community post here on the forums as well! This makes me pretty disappointed on how this thread and how much I really even trust this forum in general. Honestly, I’ve been following this thread for a while, and now “first page” posts are mostly positive deflecting Solutions to the actual VPN problem? Thumb drives? You have kids so just watch the (working) “in flight Wi-Fi tv on your iPad” instead of “troubleshooting the work issue” are kinda silly arguments on why this is still a specific VPN problem, and why there has, despite direct interaction in this thread from southwest employees, been no action towards fixing this specific VPN related issue. which may be a sign of packet inspection.Īnyone have thoughts? If I can't securely access my VPN I don't think I want to pay any more. Have they (you, SWA), blocked all related ports or even do packet inspection so no matter what port, it gets 'caught' and blocked? I have also noticed some slowdown in general. However, I've noticed that I cannot, despite many trials and different settings, cannot access the server be it using OpenVPN, L2PT or even PPTP. I ask because usually when I pay $8 a flight I used to get clear access to my VPN I have at home and have never had issues connecting (from Hotels to hotspots, no issues to date). So, anyone have a good list of blocked services and ports on the in-flight Wifi?
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